CISA Campus Work Tracker Support

How do I create or access my account?

CISA Campus Work Tracker is an internal, access-gated workspace app for authorized campus teams and community members. Accounts are provisioned and approved by organization administrators. You can sign in using your authorized corporate email/password or your verified Google account.

What are the different user roles in the app?

The application provides four role-based access tiers:

• Full-timer (Admin): Full administrative workspace access, pastoral visit logs with photo attachments, coordination note archives, user approval management, and season settings.
• Trainee (Manager): Personalized focus queue, contact journey tracking, attendance, and team messaging.
• Student (Operator): Member directory, assigned tasks, coordination notes, and messaging.
• Community (Viewer): Gathering schedules and RSVPs, outreach logging, and shared prayer lists.

How does the student welcome form work?

New students and community members can fill out our welcome intake form on the login screen or via direct invitation to provide contact details, academic interests, and prayer requests. Submissions are securely routed to team stewards for follow-up.

How are pastoral visits and prayer photos stored?

When authorized full-timers record a pastoral visit or an answered prayer celebration, attached photos are stored in secure, private Google Cloud Storage buckets protected by strict authentication and role-based security rules.

How do I manage push notifications?

Push notifications for task assignments, team chat mentions, and gathering updates can be toggled in your device's system settings (iOS Settings → CISA Campus, or Android Settings → Apps → CISA Campus) and in your in-app User Preferences.

How do I submit feedback or report a bug?

You can report bugs or submit feature suggestions directly in the app using the built-in Feedback menu (providing optional screenshots and diagnostics), or by emailing yilongwang05@gmail.com.

How do I request account deletion or data removal?

To request deletion of your user account, contact information, or associated activity logs, please email yilongwang05@gmail.com with the subject line "Account Deletion Request". System administrators will process your request within 30 days.